11/16/2023 0 Comments Fishbone diagram makerThe "Mother Nature" bone on the fishbone diagram, for example, which covers softer things such as business environment and culture, often lacked "meat " so I would push the team for answers, asking, "Is there anything else we can do from a cultural perspective to ensure a successful outcome?" The answers were then added to the bone, and if validated, added to the project plan. The reverse fishbone diagram also helped me make sure I was covering "all the bases." I achieved this by constantly reviewing the fishbone diagram with the core team and asking a question about a bone that I felt lacked content. As the project advanced, I kept adding components to the fishbone diagram, hence improving, as a consequence, my project execution. This fishbone diagram is the first draft that was put together as a team. Each one of these items on the fishbone diagram ended up on my project plan with start and end dates, action owners and predecessors. Some of the items on the fishbone diagram might seem obvious, but as a project manager who had no experience or knowledge in the information system field, this tool helped me identify all the "softer" actions I needed to take to ensure a successful project. The Fishbone Diagram - What are the lessons learned? This report provides a benchmark for organizations currently undergoing their own operational excellence (OPEX) journey. On the Machine bone, we identified that we needed "organized access to both systems for members of the core team." And so on and so forth. In the head of the fish, the project team put the desired outcome (effect), which in this case was simply "SAP to Ellipse Project Successful." Looking at the generic causes (the bones), the team initially identified 13 critical aspects that needed to be in place to achieve a successful outcome of the project.įor example, under the Measurement bone, the team identified that we needed to have a regular project steering committee every two weeks with the project sponsor to update him on the project and resolve risks and issues. To achieve this, I organized a session with the core team of the project and we created a reverse fishbone diagram to help identify all the critical aspects that had to be in place to ensure a successful project. The Execution of the Reverse Fishbone Diagram This was all well and good and covered what I like to call the "hard" aspect of the project, but I also wanted to ensure that the project was going to be successful from a "softer" perspective (people, processes, culture, etc.). A project plan was put in place by the information specialists for the transfer of data from SAP into Ellipse. Without going into too many details of the project, let us say this required a full team of three information specialists and a core team of five other part-time members. The project objective was to transfer data from an SAP system into an Oracle-based system called Ellipse. The concept of the reverse fishbone diagram was applied to a project I was leading for Metronet Rail (Metronet Rail looks at maintaining part of the London Underground).Īfter the integration of one business unit into another one within Metronet, the information systems of those two business units needed to be consolidated. You put the solution or outcome in the head (effect) of the fishbone diagram and ask yourself, what do I need in place to ensure this solution or outcome is met? The answers will then be split between the bones, helping you put a better-rounded project plan.īelow is an example of the application of the reverse fishbone diagram concept. In my case, I use the fishbone diagram for solutions and outcomes as well however, I call it the reverse fishbone diagram. The Reverse Fishbone Diagram-A Case Study and DHL, the report provides a benchmark for organizations currently undergoing their own operational excellence (OPEX) journey. Featuring exclusive analysis and commentary from process experts at the LEGO Group, JP Morgan Chase & Co. The PEX Report 2022 showcases the results of our annual global-state-of-the-industry survey, which informs us on current process challenges, priorities and investments over the next 12 months. The PEX Report 2022: Global state of process excellence
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